This is part of the work

Hello Everybody, I hope you are very well. I´m working and I want to share you and a great experience that I had 10 minutes ago. As you know I work in a big Travel Agency, in the business area, there I do hotel, car, and air reservations. So the system didn´t give me availability for one hotel in Miami, then I had to call to the hotel directly and made the reservation. I get some nervous, but the person who attended me was very kind and she help me to made the reservation. This reservation was whit a special fare for a company and for a congress that will be there, in that hotel. Finally I could do the reservation and when I finished I felt that my soul come back to my body. I couldn´t understand all the confirmation number, but she kindly sent me the reservation to my work e-mail. I understood that I need to practice and practice a lot. May you have a nice week. Best Regards.